Regulations

In accordance with the Consumer Protection Regulations (Cancellation of Transactions), 5771-2010, and the Consumer Protection Law, 5741-1981, we respect your right to cancel a transaction in accordance with the terms set forth in the law.

You can submit a request to cancel a transaction by contacting our customer service by phone, e-mail or any other means of communication made available to you. After receiving the cancellation request and reviewing it in accordance with the provisions of the law, a refund will be made in accordance with the dates and conditions set forth in the law, and in certain cases, cancellation fees will be charged as permitted by the regulations.

We are committed to providing fair, transparent and professional service, and to providing each customer with clear information regarding their rights and the transaction cancellation process.

For further details, you can contact our customer service at any time.